One&Done is an easy, fun and innovative platform to work with, we understand the importance of having a great experience as a customer and a provider. To ensure you have the best experience possible, we provide the tech, services and support to make sure that your time using One&Done is at its fullest. The highlight of using our company, is we work hard to ensure that your membership app is engaging, excited and influence your members.

Our customers work with us because we streamline everything into a One Click Experience.

For the first three months, we provide a guide containing information on how to build, change and add to your APP- there are no technical skills required! But, if you do need assistance or have an idea, please do get in touch.

Our support program provides you with the ability to call us to make changes to your app, including our creative team – we are there to create and execute your personalised notifications and inspirations to engage and motivate your members

Payment is monthly by Direct Debit. There are no annual contracts so you can cancel anytime. All your content and data remain yours and you can take it elsewhere at any time if you want to switch to a different platform.

How does the pricing plan work?

Our plans are simple. Choose the version of APP you like and select the number of members who would access your app. Don’t worry, you can always upgrade and then choose your support plan.

Our plans are simple, Choose the version of APP you like, select the number of members who would access the app, don’t worry you can always upgrade then choose your support plan.

You didn’t give any examples on what bonuses you provide

We love to share; we provide a range of Bonus’s for Memberships and Associations who engage and subscribe with One&Done. We know that one size doesn’t fit all, but what we do know is – if we can help you, we know you will help us.

Free access to Monthly Growth Webinars and Masterclasses, exclusive access to our business services and business concierge.

That’s easy – click here and we will show you everything you need to know. We can assure you that we don’t believe in pushy sale calls but prefer to talk when you feel the time is right!

As long as you’re our customer, you can use our business concierge. The great new is, so can your customers! Simply give them the coupon code we provide, and we take care of the rest.

We will give you up to 30 days to sort out your payment, we won’t just switch your subscription off. If for some reason you are unable to pay, please call and discuss this with us. We are here to help.

Our digital and creative teams will work with you to map out your key requirements and make sure they are met. Our top priority is to ensure this is process is clear and simple. And to of course- make sure you are happy with the support provided.

• Access to the full suite of APP and Member Value Add tools which drive tremendous value
• Updated and new features as they are released
• Unlimited support based on your subscription plan –Click here to view
• Ability to upgrade your plan without any hassle

Yes, One&Done is continually reviewing and updating its security to ensure that all customer data is safe and secure. We provide a range of tools to make GDPR compliance easy. Your members will have access to a range of brilliant value-added service from One&Done which they can register for or use directly within the App.

For more details read our general guidance on GDPR or our Data Processing Terms.

We don’t hold you to annual contracts, which means you can cancel at any time with one month's notice, unless your on an exclusive plan.

We understand that one size does not fit all, some memberships have small numbers, and others have 10’s of thousands. Additionally, we know that some organisations don’t want the hassle of updating content, so we provide the option to add and change this for you, without you having to worry about it.

One&Done has a range of business solutions, some examples are:

• Event ticketing tech
• Outsourced sales support
• Business concierge,
• brilliant sales opportunity platform and e-market place,
• state-of-the-art travel and hotel booking engine.

We provide you and your customers access to our exclusive business concierge 24/7.  No matter where you are, our extensive services and team members strive to support business globally and deliver a personalised experience for you. We understand that each of our members needs are different, some may need simple questions answered and others may need urgent project teams and advice. Not matter the request, we save you the time, hassle and money of trying to get things done, especially in times of crisis.

When calling us, we will provide you with the cost in advance, and the price we quote is the price you pay, no hidden charges. We are open for you 24/7 and the great thing is you and your members have exclusive access to this!

We know that there are numerous reasons that may cause a customer to stop subscribing, if this does happen, the business concierge is still available to you and your customers. The services requested are only available to customers who register, who will pay for the services directly with us, it doesn’t affect you or them.

If you have stopped subscribing because of an issue you encounter, please do contact us so we can improve our platform for the future, your feedback is always welcomed and important to us.

Yes, and they don’t have to download the One&Done APP Again, we can build out their spec and APP alongside yours, in fact, if they wanted, they could have both of them running side by side.